Responsive recruiter

Benefits:

401(k)
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development

At Heights Wellness Retreats, we believe that wellness is not a luxury-it’s a lifestyle. We’re the only wellness destination that combines premium massage and skincare therapy with innovative hands-free therapies under one roof.

We're seeking a proactive, passionate, and detail-driven Assistant Spa Director to support the daily operations of our retreat. In this role, you’ll report to the Spa Director and help ensure operational excellence, team development, and five-star guest experience in alignment with our brand promise:

Join a Retreat that’s Redefining Wellness!

Why You’ll Love It Here:

Beautiful, tranquil retreat environment
Best-in-the-industry treatment equipment
Luxurious linens and high-quality products provided
Innovated therapies – Halo Salt Therapy, Cryotherapy, Lymphatic Drainage Technology and more

Company Perks

Flexible Schedules
Robust Leadership Training
Professional and Safe Environment
Paid Training, Employee Discounts, and more
Competitive Pay includes tips, commission, and bonus opportunities

Schedule/Expected work hours

6–8-hour shifts, Primarily Evenings 2:30pm to 9:30pm
This position is full time, no part-time
Must be able to work varied shifts to include evenings, weekends, and holidays.

Responsibilities

Champion the Cloud 9 Wellness Experience, ensuring each guest receives personalized care from arrival to departure.
Promote the therapeutic and wellness benefits of massage and skincare therapy.
Partner with the Spa Director on membership strategy, including overcoming obstacles and building rapport.
Foster meaningful connections that empower guests on their wellness paths.
Resolve guest concerns with empathy, professionalism, and alignment to brand tone.
Assist with recruitment, hiring, training, and developing and retaining team members.
Facilitate front desk associate training and coaching with role-playing to support membership sales.

Qualifications

Minimum one year of experience in membership sales.
Minimum of one year of leadership experience in wellness or spa service setting is preferred.
Working knowledge of Zenoti or similar spa management software is preferred.
Familiarity with operating standards in a branded or franchise environment is preferred.
Excellent at guest communication

Company Overview – At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.

Core Values

Anything is Possible
Lead with Heart
Purpose over Pride
Fiercely Obsessed with Success

Compensation: $24.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a complete wellness destination offering therapeutic massage, advanced skincare, and cutting-edge touchless wellness enhancements. Every service is designed to create a holistic experience for our guests – and an empowering, growth-focused environment for our team. When you join Heights Wellness Retreat, you’re not just starting a job—you’re stepping into a movement. One rooted in purpose, guided self-care, and the belief that lifting others starts with showing up for yourself. Let us help you rise to your full potential.

^{Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.}

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